Subscription and Free Trial Terms

Effective November 11, 2026. Brigade Management, Inc., a Texas corporation ("Baccare," "we," "us"). Version subscription-2026-11-11.

1. About these Subscription Terms

These Subscription, Free Trial and Auto-Renewal Terms ("Subscription Terms") explain how the Family plan, the free trial, automatic renewal, cancellation, refunds and extra packs work. They are part of the Terms of Service (the "Terms"). Words defined in the Terms, such as "Parent," "Learner," "Service," "Family plan" and "Trial," mean the same here. If these Subscription Terms and the Terms disagree on any of these topics, these Subscription Terms control.

These Subscription Terms apply to any adult who starts the Trial, subscribes to the Family plan, buys an extra pack, or redeems an access code. They do not apply to the professional tools that approved teachers, specialists and tutors use, which need no plan and cost nothing.

There is no free plan. The Free Play games and the public Learn previews on baccare.com need no account and no payment.

2. The offer: what the Family plan includes and costs

Item	Monthly	Yearly
Family plan, including three Learners	$14.99 per month	$119 per year
Each Learner beyond three	$3 per month	$30 per year
Extra pack (one-time, optional)	$4.99 per pack, or $9.99 per large pack
Parent verification when the Trial starts (one-time, if your family has not verified consent)	$1, credited to your first Family plan charge

Prices are in U.S. dollars and do not include tax (section 12). The price that applies to you is the one shown at checkout, as later changed under section 7.

2.1 What is included

The Family plan gives your family every practice activity for pre-K through 8th grade, the Calendar, printables, assignments, Ask Bacc, Notes Studio and the other features the app shows as part of the plan. One Family plan covers the whole family: every adult the subscriber adds to the family shares it at no extra charge, and every Learner in the family counts toward the three included Learners.

2.2 Limits on Ask Bacc and Notes Studio

Ask Bacc and Notes Studio use an outside AI service that costs us money each time, so the Family plan includes set amounts of each. The current amounts are:

• Each month, shared by the household: 400 Ask Bacc messages and 20 Notes Studio makes, plus 75 messages and 4 makes for each paid extra Learner. On the yearly plan: 250 messages and 12 makes a month, plus 60 messages and 3 makes for each paid extra Learner. Some requests use more than one: a Go deeper pack uses three makes, a study guide or guided notes from Ask Bacc uses four messages, and Cornell Notes from Ask Bacc uses two.
• For the whole Trial, shared by the household: 20 Ask Bacc messages and 1 Notes Studio make.
• Each day, for each Learner: up to 40 Ask Bacc messages and 5 Notes Studio jobs.

The monthly amounts start again each month on the day your paid plan renews (on the yearly plan, on that same day each month). A complimentary plan starts again on the first day of each calendar month (Coordinated Universal Time). Unused amounts do not carry over. Plan & billing shows what your family has left. We may change these amounts. We will email you at least 30 days before we reduce the monthly amounts included in the Family plan.

2.3 Promotional codes and offers

Stripe's checkout page may accept a promotional code, or show an offer already applied, for example to a family that arrived through a partner's link. The discount, how long it lasts and the price after it ends are shown on that page before you confirm. A promotional code or offer has no cash value, applies to one family once, and cannot be combined with another code.

3. The 14-day free Trial

• Who gets it. One Trial per family. A family that has had a Trial before, or in which any adult has had a Trial or a subscription before, can subscribe but does not get another Trial.
• A card is required. You start the Trial at Stripe's secure checkout page and enter a payment card (or another payment method that page offers). The page shows "14 days free, then" the price you chose. Plan & billing shows the date your Trial will end before you check out.
• What it includes. Everything in the Family plan, including extra Learners at no charge during the Trial, with the Trial amounts of Ask Bacc and Notes Studio in section 2.2.
• When it ends. The Trial ends 14 days after you start it. The exact date is shown on Plan & billing.
• What happens at the end. Unless you cancel before the Trial ends, your Family plan starts automatically and your payment method is charged the price you chose (monthly or yearly, including any extra Learners, plus tax). It then renews under section 4.
• Reminder. We email you before your Trial ends (section 6).
• Cancel during the Trial and you will not be charged for the plan. You keep the Family plan until the Trial ends (section 5.4).
• Extra packs are not part of the Trial. You may buy one during the Trial. It is charged right away and is not refunded if you cancel the Trial.
• The Trial and parental consent. Ask Bacc, Notes Studio and the microphone open for a child only after a parent verifies consent. If your family has not verified consent, starting the Trial charges your card $1 right after checkout to verify it. The $1 is credited to your account and taken off your first Family plan charge; if you cancel during the Trial, the $1 is not refunded. If the $1 charge does not go through, the Trial still starts, and you can verify with the consent form instead. A later card charge (the first Family plan charge, or an extra pack) also verifies consent, and you can sign the consent form on screen or upload a signed copy, as the Children's Privacy Notice explains.

4. Automatic renewal and how you are charged

THE FAMILY PLAN IS A CONTINUOUS SUBSCRIPTION. IT RENEWS AUTOMATICALLY AT THE END OF EACH MONTHLY OR YEARLY PERIOD, AND WE CHARGE THE PAYMENT METHOD ON FILE AT THE START OF EACH NEW PERIOD, UNTIL YOU CANCEL. Each charge is for the plan price you chose, plus any extra Learners and tax. If you started with a Trial, the first charge is on the day the Trial ends and the next is one month or one year later. If you subscribed without a Trial, the first charge is when you check out.

4.1 Your express consent to automatic renewal

Before checkout, Plan & billing shows you the renewal terms: that the Family plan renews automatically until you cancel, the price you will be charged each month or year (including any Learners beyond three, plus tax), that a Trial becomes a paid plan unless you cancel before it ends, and how to cancel. Next to those terms is a box, not checked in advance, that says: "I agree that my Family plan renews automatically as described above until I cancel." Checkout does not open until you check it. Stripe's checkout page then repeats the renewal terms next to the button you press to start the Trial or pay. This is how we obtain your express, affirmative consent to the automatic renewal terms, separately from the rest of these Subscription Terms (Cal. Bus. & Prof. Code §§ 17600–17606; 15 U.S.C. § 8403).

When you check the box, we keep a record of the exact renewal terms shown to you, the plan period you chose, whether you started with a Trial, the version of these Subscription Terms, and the time. We keep it for 3 years, or for 1 year after your subscription ends, whichever is longer. You can ask us for a copy.

4.2 Your authorization

When you start the Trial or subscribe at checkout, you authorize us, through our payment processor Stripe, Inc., to make these charges, and the charges described in section 10 when the number of Learners changes, until you cancel.

We do not store your full card number. Stripe processes your payment under its own terms and privacy policy. To change your payment method, use Manage subscription.

5. How to cancel

You can cancel at any time, online, through the same website or app you use to manage your plan. Canceling is free, is recorded as soon as you confirm it, and never requires a phone call or a conversation with anyone. Once canceled, you are not charged again; the plan stays on until the end of the Trial or of the period you paid for (section 5.4). Only the adult who started the Trial or subscription can cancel it, because the billing account is theirs; another adult who shares the plan does not see Manage subscription.

5.1 On the website

1. Sign in at app.baccare.com.
2. Open Plan & billing.
3. Choose Manage subscription. Stripe's billing page opens.
4. Choose the option to cancel your subscription and confirm.

5.2 In the iPhone or Android app

Open Plan & billing in the app and choose Manage subscription. The same Stripe billing page opens inside the app. Choose the option to cancel and confirm. You do not need to leave the app. Because you pay Baccare through Stripe, not through Apple or Google, canceling in the App Store or Google Play settings does not cancel a Baccare subscription.

5.3 If you cannot use Manage subscription

Ask us to cancel through the contact form (choose Billing) or by mail to Brigade Management, Inc., 3400 Coit Rd. #262084, Plano, TX 75026. Include the email address on your account. We will cancel the subscription and confirm by email. A cancellation by contact form or letter takes effect when we receive it.

5.4 What canceling does

• During the Trial: you are not charged for the plan. You keep the Family plan until the Trial ends, then it stops.
• After a charge: you are not charged again. You keep the Family plan until the end of the month or year you have paid for, then it stops. There is no refund for the rest of that period, except as section 8 says.
• Changing your mind: until the period ends, you can restart the subscription in Manage subscription.
• Your account and records stay. When the Family plan stops, the plan's features, including Learner practice, Ask Bacc and Notes Studio, stop with it. Your account and your family's records stay until you delete the account or it is closed as the Privacy Policy describes. You can subscribe again, export your data, or delete the account at any time.
• Deleting your account in Settings also cancels any subscription, without a refund except as section 8 says.

6. Confirmations and reminders

• Before you buy: Plan & billing shows the price, that the plan renews until you cancel, how to cancel, and the date your Trial would end, next to the renewal consent box (section 4.1). Stripe's checkout page shows the price, the Trial and the renewal period, and repeats the renewal terms by the button you press.
• Receipts: Stripe emails you a receipt for each payment.
• Before your Trial ends: 3 to 7 days before the Trial converts to a paid plan, we email you a reminder with the date of the first charge, the price, and how to cancel.
• Before each yearly renewal: 30 to 40 days before a yearly plan renews, we email you a reminder with the renewal date and amount, and how to cancel.
• Once a year on a monthly plan: 25 to 40 days before each anniversary of your subscription, we email you a reminder that the plan renews every month, with the price and how to cancel.
• At any time: Plan & billing shows your plan, and Manage subscription shows your next charge, your payment method and your billing history.

We send these reminders to the address on your account even if you have turned reminder emails off in Settings, because the law or these Subscription Terms require them. Keep your address current in Settings. A reminder that does not reach you because of your email provider does not change these Subscription Terms, but if you were charged without receiving a reminder we owed you, tell us and we will look at a refund.

7. Price changes

We may change the price of the Family plan or of extra Learners. A new price never applies to a period you have already paid for, and never applies during a Trial you have already started. Before a new price first applies to a charge to you, we will email you at least 7 days and no more than 30 days before that charge (Cal. Bus. & Prof. Code § 17602). If we tell you earlier than that, we will send a second notice inside that window. The notice will give the new price, the date it first applies, and how to cancel. You have the right to cancel before the new price applies: if you do not want to pay it, cancel before that date (section 5), and you will not be charged the new price. If you do not cancel, the new price applies from that date.

Changing the price of extra packs affects only packs bought after the change.

8. Refunds

• Trial. If you cancel before the Trial ends, you are never charged for the plan.
• No partial refunds. After a charge, we do not refund or credit any part of a month or year, unused time, or unused monthly amounts of Ask Bacc or Notes Studio. This applies to monthly and yearly plans and to yearly renewals.
• Exceptions. We will refund: (a) where the law requires a refund; (b) a charge made in error, such as a duplicate charge; and (c) the prepaid, unused part of your plan if we close your account without your having broken the Terms or stop offering the Service (Terms, section 15). We may also refund, at our discretion, for a service failure.
• Extra packs: see section 11.
• How refunds are paid. To the original payment method, through Stripe. Your bank decides how long it takes to appear.

If you think a charge is wrong, tell us through the contact form (choose Billing) before disputing it with your bank, so we can fix it quickly. Nothing in this section limits a right you have under the law.

9. Failed payments

If a charge fails, including the first charge when a Trial ends, Stripe may try it again over the following days, and we may email you to update your payment method. You keep the Family plan while the payment is being retried. If the payment still does not succeed, the subscription ends and the Family plan stops. Your account stays open, so you can subscribe again, export your data, or delete the account. We do not charge late fees.

10. Extra Learners and proration

The Family plan includes three Learners across the whole family. When the family has more than three, each extra Learner is added to the subscription automatically at $3 a month or $30 a year, matching your plan's period.

• Adding a Learner beyond three part way through a period adds a prorated charge for the rest of that period. It appears on your next charge.
• Removing a Learner so that the family has fewer extra Learners creates a prorated credit for the rest of the period. The credit reduces your next charges. It is not paid back to your card.
• During the Trial, extra Learners are free. The first charge when the Trial ends includes them.

The app shows the cost before you add a fourth or later Learner.

11. Extra packs

• What a pack is. A one-time purchase of extra Ask Bacc messages and Notes Studio makes for the household. A pack currently costs $4.99, plus any tax, for 120 Ask Bacc messages and 6 Notes Studio makes, and a large pack $9.99, plus any tax, for 260 Ask Bacc messages and 13 Notes Studio makes. The price and contents are shown at checkout before you pay. A pack does not renew.
• Family plan only. Packs can be bought and used only while your family has the Family plan, including during a Trial or a complimentary plan.
• How they are used. Pack credits are used only after the month's included amounts run out. The daily limits for each Learner still apply.
• They never expire. Unused credits stay on the account. If the Family plan stops, they wait until it resumes. They are lost if the account is deleted.
• Refunds. A pack is not refundable once any of its credits has been used, except where the law requires. We may refund a pack at our discretion, for example one bought by mistake. When we refund all or part of a pack, the same share of its credits is removed, but only from credits not yet used.
• No cash value. Credits cannot be sold, transferred to another account, or exchanged for money.

12. Taxes

Prices do not include taxes. We collect sales or use tax where the law requires; the amount appears at checkout and on your receipt.

13. Access codes, complimentary plans and shared plans

• Access codes and complimentary plans. We may give a family the Family plan at no charge, through an access code redeemed on Plan & billing (on the website or in the apps) or by our own decision. Nothing is charged, nothing renews, and no card is needed. A complimentary plan lasts for the period stated when it is given; if none is stated, until we end it with at least 30 days' notice by email. It includes as many Learners as you add.
• When a time-limited complimentary plan ends, the Family plan stops unless you subscribe. If you add a card before it ends, Plan & billing and Stripe's checkout page show the date of the first charge, which is the day the complimentary plan ends.
• Codes have no cash value, cannot be sold or transferred, and may be canceled if they were obtained or used in breach of the Terms.
• Shared plans. An adult who uses another adult's Family plan through family sharing pays nothing and has nothing to cancel. If the subscriber cancels or leaves the family, the shared plan ends with it.

14. Records and receipts

Stripe keeps the record of your checkout, charges and refunds. Manage subscription shows your billing history, and Stripe emails a receipt for each payment. Save or print any receipts you want to keep. Deleting your Baccare account also deletes your customer record at Stripe, after which we may not be able to send copies; Stripe may keep its own records as the law requires.

15. No purchases in the iPhone and Android apps

Nothing is sold inside the Baccare apps for iPhone and Android, and they do not use Apple's or Google's in-app purchase systems. You start the Trial, subscribe and buy extra packs on the website, at app.baccare.com in a web browser, where Stripe's checkout page takes your payment for Baccare. In the apps you can still use Manage subscription to cancel or manage a subscription (section 5.2) and redeem an access code (section 13). Apple and Google do not bill you, and refunds and cancellations come from us as described here, not from Apple or Google.

16. Changes to these Subscription Terms

We change these Subscription Terms the way section 21 of the Terms describes: changes apply only going forward, and we give at least 30 days' notice of a material change by email and in the app. A price change follows section 7 instead. No change applies to a charge already made.

17. Contact

For billing questions, use the contact form and choose Billing, or write to Brigade Management, Inc., 3400 Coit Rd. #262084, Plano, TX 75026.